Hospitality · AI · 2026

Majed Monther Zeineh

Hospitality Strategist  |  AI Pioneer  |  Innovation Advocate

Amman, Jordan  ·  Global Reach

“Where Luxury Hospitality Meets the Intelligence of Tomorrow.”

I'm Majed ”” a hospitality strategist with 15+ years at the intersection of luxury hotel leadership, global OTA ecosystems, and AI-powered innovation. I explore bold ideas, real-world insights, and the stories that matter to hoteliers and tech innovators who believe the future of hospitality is intelligent. Let's build that future together.

15+ Years of Leadership
10 AI Certifications
4 Global Markets

A Visionary Commercial
Strategist

Expert in bridging high-level luxury hospitality sales with modern data-driven automation, holding a comprehensive technical stack of 10 professional certifications in advanced programming and Artificial Intelligence from Google, Meta, and Microsoft.

Proven capability in navigating complex global OTA ecosystems, executing data-driven dynamic pricing models, and managing high-value corporate accounts across the Middle East and European travel hubs. Extensive international exhibition and market representation experience spanning 10+ European cities including Paris, Frankfurt, Madrid, Geneva, and Rome ”” alongside deep GCC market execution across Kuwait, Bahrain, Riyadh, and Abu Dhabi.

Delivered and shared multi-market commercial projects across both European and GCC corridors, positioning hospitality portfolios for cross-regional revenue growth and strategic partnership development.

01

Luxury Hospitality Leadership

15+ years managing premium hotel portfolios, driving occupancy and revenue across the Middle East's most competitive markets.

02

Global OTA Architecture

Advanced channel management for Expedia Group and Booking.com with algorithmic yield optimization and API integration.

03

AI & Technology Integration

10 elite certifications from Google, Meta & Microsoft, applying data science and AI to commercial hospitality strategy.

04

International Market Expansion

Exhibition and project representation across 10+ European cities ”” Paris, Frankfurt, Madrid, Geneva, Rome & more ”” plus GCC markets: Kuwait, Bahrain, Riyadh & Abu Dhabi.

OTA Channel Architecture

Advanced management of the world's leading online travel platforms

  • Advanced partner architecture management
  • Rate parity & availability optimization
  • Demand forecasting integration
  • API backend connectivity & sync
  • Genius program tier management
  • Dynamic pricing model execution
  • Cross-channel visibility maximizing
  • PMS system direct alignment

Systems & Integration Stack

PMS Alignment
API Connectivity
Channel Sync
Yield Management
Dynamic Rate-Setting
Occupancy Analytics

10 Elite Industry Certifications

From the world's three leading technology companies

Professional Machine Learning Engineer
AI Deployment · Production ML Pipelines
Advanced Data Analytics
Predictive Modeling · Statistical Evaluation
Cloud Digital Leader
Cloud Architecture · Digital Infrastructure Scaling
IT Automation with Python
Scripting · Process Automation · System Orchestration
Front-End Developer Professional
Web Asset Development · UI/UX Optimization
Database Engineer
Data Storage Architecture · SQL Systems
Marketing Analytics Professional
Performance Marketing · Meta-Analytics · Funnel Tracking
Azure AI Engineer Associate
Conversational AI · Generative Integration Systems
Azure Data Scientist Associate
Advanced Machine Learning · Enterprise Data Science
Power BI Data Analyst
BI Dashboards · Commercial Reporting Pipelines

Professional Experience

Apr 2022
Present

Director of Sales & Marketing

Geneva Hotel · Amman, Jordan

Current Role
  • Architect and execute multi-channel commercial frameworks consistently elevating occupancy benchmarks and driving record event and room revenue.
  • Nurture and manage key B2B relationships with global travel management companies, corporate accounts, and regional tourism stakeholders.
  • Lead, mentor, and establish target KPIs for a modern sales team, utilizing advanced market-trend analytics for continuous competitive edge.
Revenue ManagementB2B StrategyTeam LeadershipKPI Analytics
Feb 2017
Mar 2022

Assistant Director, Sales & Marketing

Geneva Hotel · Amman, Jordan

  • Co-directed regional commercial initiatives, deploying targeted promotional campaigns across emerging digital platforms to capture seasonal market share.
  • Monitored local rate shifts and competitor data matrices to deliver optimal dynamic pricing recommendations.
Dynamic PricingDigital CampaignsCompetitor Analysis
Jul 2011
Sep 2016

Front Office Supervisor & Duty Manager

Geneva Hotel · Amman, Jordan

  • Oversaw daily guest services, front-of-house operations, and team coordination ensuring adherence to international hospitality standards.
  • Spearheaded complex guest escalation pathways and cross-department workflows during night operations.
Guest ExperienceOperationsNight Management
Oct 2016
Feb 2017

Sales Manager

Ayass Hotel · Amman, Jordan

  • Drove rapid pipeline development and high-value corporate account acquisition within the competitive local market.
Pipeline DevelopmentCorporate Acquisition
Jan 2010
Jun 2011

Sales & Marketing Executive

HOME MARKET GEN. TR. LLC · Sharjah, UAE

  • Coordinated international commercial account relations, client onboarding strategies, and regional marketing rollouts across the GCC region.
UAE MarketAccount RelationsClient Onboarding
The Algorithmic Hospitality Podcast Studio

Where AI Innovation
Meets Hospitality Excellence

Exploring how cutting-edge AI tools are transforming the hospitality industry — from intelligent revenue systems and OTA automation to guest experience reinvention and the future of hotel operations.

15+ Years of Insight
AI & Hospitality
Innovation Stories
Join the Innovation Conversation

Hospitality AI Automation

A live intelligence pipeline — from guest booking signal to dynamic pricing, OTA sync, revenue optimisation, and automated response — powered by AI at every step.

Live Automation Running Expedia & Booking.com Synced Revenue Engine Active GPT Agent Online

The Algorithmic Hospitality Podcast

Three flagship episodes at the intersection of AI and luxury hospitality ”” coming soon

01
Coming Soon
Authority & Executive Focus

The Algorithmic Host: How AI Drives Hospitality Sales & Strategy

Establishes the position as a leader at the intersection of luxury hospitality and algorithmic intelligence ”” exploring the business case for AI-driven sales frameworks and commercial strategy.

03
Coming Soon
Business & ROI Focus

From Data to Revenue: How AI Turns Hospitality Numbers into Results

A deep dive into how hospitality businesses convert raw data into measurable revenue performance ”” exploring AI-driven strategies that optimize pricing, occupancy, and guest lifetime value at scale.

Higher Education

An elite academic foundation from a globally recognized institution affiliated with the Jumeirah Group ”” one of the world's most prestigious luxury hospitality brands.

Jumeirah Group Affiliated
Associate's Degree

Hospitality Administration & Management

The Emirates Academy of Hospitality Management

Mar 2009 ”“ Aug 2012 Dubai, UAE

Let's Connect

Whether you're a fellow hospitality professional, a tech innovator, a podcast listener who resonates with the ideas shared, or someone who simply wants to exchange knowledge ”” I'd love to hear from you. Great conversations spark great ideas, and great ideas shape the future of our industry.

Phone & WhatsApp +962 796 688 832
Email majed@zeineh.com
Location Amman, Jordan · International Coverage